Officer / Associate Manager - BRAC Bank PLC – Dhaka

Latest Job Circular

Vacancy: 2

Job Context

• This position is part of BRAC Bank’s Retail Banking Division, focused on expanding and managing the bank’s e-commerce and merchant acquiring business. The role plays a key part in growing digital payment ecosystems in Bangladesh by onboarding online merchants and ensuring smooth payment solutions through cards, gateways, QR payments, and other digital channels.
• As an Officer/Associate Manager, you will be responsible for developing merchant relationships, driving transaction growth, and supporting digital commerce expansion initiatives aligned with the bank’s innovation and financial inclusion goals.

Job Responsibilities

• Identify, acquire, and onboard new e-commerce merchants across different business sectors
• Maintain and grow relationships with existing merchants to increase transaction volume
• Conduct regular performance reviews with merchants to identify growth opportunities
• Support merchants in payment integration (payment gateway, cards, QR, wallets, etc.)
• Coordinate marketing campaigns, offers, and promotional activities with merchants
• Develop strategies to increase digital transaction volume and revenue
• Explore new partnerships and opportunities in e-commerce and fintech space
• Monitor industry trends, competitor activities, and emerging digital payment technologies
• Work closely with internal teams (technology, operations, risk, compliance, settlement, customer service) for smooth service delivery
• Handle merchant issues, disputes, settlement problems, and technical escalations
• Ensure proper documentation, due diligence, and compliance during onboarding
• Monitor fraud risk, suspicious transactions, and escalate when necessary
• Track KPIs and prepare regular performance and business reports

Employment Status

Full time

Educational Requirements

• Bachelor of Commerce (BCom) in in Business, Finance or a related field., Master of Commerce (MCom)
• Skills Required:

Experience Requirements

• Minimum 3 year(s)

Additional Requirements

• Age Minimum 35 years
• Both Male, Female are allowed to apply

Workplace

• Work from office

Job Location

Salary

• Negotiable

Compensation & other benefits

• Lunch Facilities: Full Subsidize
• Festival Bonus:
• Salary Review: Yearly

Job Source

- MoreJobs.com Online Job Posting.