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Call Center Executive (International) at Tech Point BPO

Latest Job Circular
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Vacancy
10
Experience
Entry Level
Job Type
Full time
Salary
Negotiable
Location
Nationwide
Category
Billing/Call Center/Customer Care
Application Deadline: 20 Jul 2026
Published on: 13 Apr 2026
All Requirements Responsibilities Skills & Expertise Company Information
Job Description
  • Position: Call Center Executive (International)
  • Job Type: Inbound
  • Time:
  • 9:00PM- 06:00AM
  • 06:00AM- 12:00PM
  • Job Context
  • International Call Center, Inbound
  • Night shift & Day Shift
  • PLEASE DO NOT APPLY IF YOU ARE NOT GOOD IN ENGLISH SPEAKING.
  • Job Location:
  • Dhaka (Mohammadpur)
    • Requirements

    Education

    • HSC, O Level, A Level, Bachelor degree in any discipline

    Additional Requirements

    • Age 18 to 30 years
    Responsibilities & Context
  • Manage large amounts of inbound calls in a timely manner
  • No sales target.
  • Follow communication “scripts” when handling different topics
  • Handle customer inquiries over the phone
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Process orders, forms and applications
  • Identify and escalate priority issues
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
    • Skills & Expertise
    Workplace
    • Work from office
    Compensation & Benefits
    Lunch Facilities
    Festival Bonus
    Salary Review
    Lunch Facility: Full Subsidize
    Festival Bonus: As per policy
    Salary Review: Yearly
    Requirements

    Education

    • HSC, O Level, A Level, Bachelor degree in any discipline

    Experience

    • Not required

    Age

    • 18 to 30 years
    Responsibilities & Context
  • Manage large amounts of inbound calls in a timely manner
  • No sales target.
  • Follow communication “scripts” when handling different topics
  • Handle customer inquiries over the phone
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Process orders, forms and applications
  • Identify and escalate priority issues
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
    • Latest Job Circular

    We are a professional recruiting agency connecting top talent with leading employers. Our goal is to simplify hiring through efficient and reliable recruitment solutions. We help businesses grow by finding the right people for the right roles.

    Industry
    Billing/Call Center/Customer Care
    Founded
    2020
    Employees
    31-50 employees
    Location
    Mirpur Model
    View Company Profile
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    চাকরি প্রাপ্তির ক্ষেত্রে কোনো ব্যক্তি বা প্রতিষ্ঠানের নিকট অর্থ প্রদান থেকে বিরত থাকুন। কোনো অর্থ লেনদেন বা নিয়োগদাতার পক্ষ থেকে সংঘটিত হয়রানির দায় কর্তৃপক্ষ বহন করবে না। নিয়োগ প্রক্রিয়ায় শারীরিক বা মানসিক হয়রানির সম্মুখীন হলে অনতিবিলম্বে বিষয়টি রিপোর্ট করুন। এছাড়া, সম্ভাব্য ঝুঁকি বা হয়রানির আশঙ্কা থাকলে সংশ্লিষ্ট প্রতিষ্ঠানে যোগদান না করার পরামর্শ দেওয়া হচ্ছে।

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